YouTube Music goes down in partial outage [Update: Fixed]

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YouTube goes down very rarely, but YouTube Music this afternoon (Pacific Time) is experiencing a partial but widespread outage across its Android, iOS and web apps.

YouTube Music’s Explore and Library tabs are empty this afternoon (starting around 1:30 p.m. PT), while the Home feed is initially doing a little better. However, as the outage continues, it is now completely dead on Android, iOS, and the web.

You can stream tracks that appear, but song and artist information is missing.

Albums and artist pages are not loading, with a “There was a problem with the server [429]” error message appears. Search works somewhat. You can request YouTube Music on a Nest Hub, but no cover art or other information appears.

The YouTube team has since confirmed it this problem.

To update: After an hour, the Explore and Library tabs will come back online. If you start a song from there, the song/artist information will display correctly in Now Playing. The YouTube Music Home feed is still not available.


Update 2: If your Home feed still looks like the first screenshot below:

  1. Open App information for YouTube Music > Storage & cache
  2. Crane Clear cache
  3. Close the app from Recent Multitasking
  4. Open YouTube Music again and the Home feed should be back

Update 3: After five hours:

If you switch to the Downloads page, you can listen to offline content without any problems.

There are currently no issues with YouTube.com (and listening to music there) or YouTube TV.

To update…

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