UPDATE 2-Microsoft probes Teams, Outlook outage as thousands of users report disruption


January 25 (Reuters) – Microsoft Corp said on Wednesday it was investigating an issue affecting multiple services, including Teams and Outlook, with outage reports saying the platforms were down for thousands of users worldwide.

Microsoft did not disclose how many users were affected by the outage, but data from the outage tracking website Downdetector showed more than 3,900 incidents in India and more than 900 in Japan. Outage reports also peaked in Australia, Britain and the United Arab Emirates.

The Downdetector site tracks outages by collecting status reports from sources, including user-submitted errors on its platform.

During the outage, most users were unable to exchange messages, participate in calls, or use Team application features. Many users took to Twitter to share updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.

Used by more than 280 million people worldwide, Microsoft Teams is an integral part of the day-to-day operations of businesses and schools, who use the service to make calls, schedule meetings and organize their workflow. (Reporting by Akriti Sharma in Bengaluru; editing by Sherry Jacob-Phillips and Subhranshu Sahu)

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